All capabilities

Find the part
you need.

Thirty-three distinct capabilities, organized around seven moments in the work. Start anywhere; the guide and source stay with each one.

Figure it out

Who is this for, and what do we need to learn?

See this moment

Make a call

What is worth making, for whom, and in what form?

See this moment

Build something

What is the first version we can put in front of someone?

See this moment

Make it better

Where does the experience get in someone’s way?

See this moment

Make it visible

How can someone see what this is and why it matters?

See this moment

Take it somewhere new

What needs to carry over when the setting changes?

See this moment

Pick it up again

What will the next person need to keep this going?

See this moment