WEBVTT

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This plan is feeling great.

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Twelve steps.

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All green.

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But step seven has a secret.

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Nobody checked it.

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It assumes the new system can read last year’s files.

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Rewind.

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Unknowns sorts what you know from what you’re only guessing.

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Then it shines a light on the one question that could change everything.

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Can it read last year’s files?

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Open twenty, before you move anything.

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Eighteen open.

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Two don’t.

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Better to learn that now.

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When the answer comes back, the map changes, and it keeps the source.

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Unknowns.

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Find the question that could change your plan.
